How do I order?
- Every Monday at 3pm ET, we will be opening our "Order" page with (5) of our latest availability of doughnuts. Items are available until marked as "Sold Out".
- The "order now" button on our website's homepage will direct you to our ordering/product page.
What information do I need when I order?
As we tend to sell out quickly, it's best to be prepared before ordering with the following information: Full Name, E-mail address and Billing address. We recommend using auto fill on a desktop computer for the smoothest and quickest checkout.
All customer information is securely captured in a Shopify transaction and billed directly upon check-out.
How do I know if my order made it through?
If your order was successfully placed before we sell out, you will arrive at a confirmation page, then receive a confirmation email with a summary of your order.
What flavors are available and where can I see them?
Every Monday at 12PM ET, we will post the (5) flavors featured in our Sari-Sari box of the week on our Instagram stories and on our website on the "order" page
How much are your doughnuts?
- Each Kora doughnut is $7.50. Our most popular, the "Sari-Sari" (asstd.), is a set of (5) doughnuts including one of each flavor of the week for $37.50.
Where can I pick-up?
- Your order will be available for pick-up on your selected pick-up date and time at our commissary kitchen in Long Island City, Queens
- The exact address/contact information for pick-up will be disclosed upon checkout.
*We do not offer shipping or delivery at the moment.
How do I store my doughnuts?
- All of our doughnut fillings are made with fresh dairy, so if you’re waiting to eat your treats more than 2 hours after pick-up, we suggest storing them in an airtight container in the refrigerator, for up to 3 days.
- When you’re ready to dig in, enjoy them at room temperature or refresh them in the microwave for 10-15 seconds.
Do you cater or do custom orders?
At the moment we are not accepting any catering orders. Stay tuned as we continue to grow!
Do you have any gluten-free/vegan options?
We do not have any gluten-free or vegan options (yet!) We are working on developing new recipes and will be sure to let you know when they’re available.
Do you offer shipping/delivery?
We do not offer shipping or delivery at the moment. Stay tuned as we continue to grow and evolve!
THANKSGIVING REFUND/PICK-UP POLICY
Refunds and Cancellations
- Due to production limitations, we cannot accommodate any pick up date changes after your order has been processed.
- All pie orders may be cancelled for a full refund by November 15, 2022 at 3pm. Simply email us at kamusta.kora@gmail.com with your order number in the subject line.
- Any inquiries received after November 15, 2022 cannot be refunded and the order will be considered forfeited,
Pick-Up Policy
Your order will be ready for pick up on your selected pick up date, at our commissary kitchen in Long Island City, Queens.
No exceptions!
- If you cannot redeem your order within the given time frame because of scheduling conflicts or unforeseen circumstances, please consider the following options.
- Sending a friend or loved one to pick up on your behalf. Simply provide them with your order number and name and present it to us upon arrival.
- Coordinating with an Uber carrier or messenger service to pick up your order
- Any orders not retrieved by the end of your selected date and time will be considered forfeited and no refund will be issued, no exceptions.
REFUND/PICK-UP POLICY (Doughnuts)